All orders over $25 receive free shipping.
Rapid ShipmentWe ship every weekday, and most orders go out within 48 hours or less from the time they are placed. We do not ship on Saturday or Sunday. Orders placed on the weekend ship on the same schedule as orders placed Monday morning. Orders placed after 11 am eastern time usually ship the next day.
Free ShippingMost orders that qualify for free shipping will ship via the US postal service via first class mail. Occasionally we may choose a different method depending on weight.
Two Party ShippingWe can ship your order to directly to someone other than the person who placed the order. If you would like to have your order sent to a friend or family, just fill in their address under “shipping address” during checkout, and fill in your address under billing address.
Overseas shipmentsOverseas shipment costs will be calculated at checkout. Tracking on US Postal Service shipments isn’t available after the package leaves the US. The US postal service doesn’t communicate with any other postal service. It seems to take quite a long time to get foreign packages delivered. Usually at least two weeks. We’ve never lost one, but some take an extra long time. Please be patient.
TrackingWe ship via US Post Service and UPS. In both cases, when we ship your order we will email you a receipt that identifies the carrier and provides a tracking number. You can track your order at the respective USPS or UPS websites. Please note that USPS tracking for international orders stops at the US border. We have no way to track a shipment once it leaves the US.
UPS No PO Boxes!UPS does not deliver to post office boxes, we must have a street address for UPS delivery.
Delivery timeHow many days? If you live in Florida or southern Georgia you may get your package the day after you place your order! Wow! UPS Packages will take 2 – 3 days to be delivered in the broader southeastern states, and Postal Priority packages are usually delivered in 2-3 days for most of the nation. UPS packages to the west coast usually take 5-6 business days, depending on location. We do ship to Canada, Europe and Asia, there are additional charges for international shipping.
Faster ServiceShipping can be upgraded at checkout for faster delivery. The additional cost for upgraded service is calculated during checkout. Note: UPS doesn’t count the pickup day in delivery times. Next day air packages are delivered the day after they are picked up, and 2nd day air packages are delivered 2 days after the day they are picked up.
CUSTOMER SERVICECall us We can help you with questions, take orders over the phone or track packages, Monday through Friday from 9am to 5pm Eastern time. Call toll free 844-224-0243. If those hours are not convenient, you can call us 24 hours a day and leave a message. We’ll make every effort to contact you. Please leave a phone number where we can either reach you or leave a message for you during our office hours. E-mail. To send us a questions via Email Click here, we’ll reply as quickly as possible. Again, we can answer your email, Monday through Friday 9am to 5pm eastern time.