Buy Dog and Cat Collars, Bows, Harnesses and more - all made in the USA of non-rusting material. All our items come with a guarantee, and right now you can get free shipping on orders of $25 or more! ONLY at Sylvan & Sons...

RETURNS AND EXCHANGES

We've found that our customers are so happy with their purchases that they not only don't return our products, but come back time and time again to purchase additional items for themselves and others. A long history of satisfied customers gives us the confidence to offer you our exceptional guarantee and return policy.

Send all shipments and packages to:

Sylvan & Sons
17708 Simms Rd
Odessa FL 33556

Returns

To return an item.

Should it be necessary to return an item, simply send the item to the address above.

Please include:

  • Your name, or the name of the person who placed the order,
  • A return address and a phone number,
  • Or a copy of your invoice.

If you have a questions before returning an item, please contact us by phone, or by Email.

Exchanges

To exchange an item.

Should it be necessary to exchange an item, send the item to the address above, include your exchange instructions, including size and color. Please also include:

  • Your name, or the name of the person who placed the order,
  • A return address
  • A phone number,
  • Or a copy of your invoice.

If you have a questions before returning an item, please contact us by filling out the form on the contact us page.

If there is a balance due on an exchange we'll charge the additional cost on the credit card you used at purchase. If there is a refund due, we'll refund the difference on the credit card you used at purchase.

Exchanges do not ship free of charge. We will charge for return shipping costs when your item is exchanged.